Delivery & Returns
Thistle and Tweed will promptly post your order and if any items are out of stock we will contact you with the delivery date.
For UK deliveries Royal Mail ask to allow 1-2 working days for first class post of all size of parcels and for oversees deliveries they ask for you to allow 2-4 working days. For an Express Delivery if notification/order is received before 1 pm the parcel can arrive by noon the next working day but this will come as an added charge of £8.95 for all UK orders. Cannot offer this service for overseas.
Thistle And Tweed wish every customer to be happy with their purchase and if your not or just have a change of mind please feel free to return any parcels to our returns address within 14 days unused and with tags and original packaging. Full refund or exchange will be offered but return postage is paid by the customer. We reserve the right to refuse items that have been used. Any queries about any returns please feel free to contact us, we appreciate feedback to help us offer a good service. We recommend you obtain proof of postage in the unlikely event your parcel was to go missing then your parcel can be tracked.
Returns from overseas must be clearly marked 'RETURNS' and any duty paid & Import Tax by Thistle And Tweed will be taken from the return payment.
Thistle And Tweed are not VAT registered so cannot claim this back.
Return address Thistle And Tweed
No 7 Highstreet
Contact phone number 07468 412771
Contact Email firstname.lastname@example.org